Templates for Engagement

Engagement is key to turning customers into long-term relationships. Use these email flow templates to deliver meaningful, valuable content relevant to your customers’ interests.
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Milestone Celebrations Email Flow Diagram
Birthday / Milestones
Show your customers you care by celebrating them on their special days.
Churn Risk Email Flow Diagram
Churn Risk
Prevent churn by identifying and reengaging lapsed or inactive customers.
Event Sequence Email Flow Diagram
Event Sequence
Leverage lead-generation events or conferences to follow-up with, engage, and acquire new customers.
NPS Survey Email Flow Diagram
NPS Survey
Measure customer satisfaction and collect user feedback.
Post Purchase Series Email Flow Diagram
Post Purchase Series
Guide customers through product how-tos or other useful information after they make a purchase.
Reengagement Email Flow Diagram
Reengagement Series
Reenage inactive customers with a discount or by showing them what they've missed.
Referral Campaign Email Flow Diagram
Referral Campaign
Encourage sharing by implementing a referral program among your most engaged customers.
Sunset Email Flow Diagram
Sunset Flow
Phase out customers who no longer engage with your brand to ensure a clean list.
Webinar Sequence Email Flow Diagram
Webinar Sequence
Leverage lead-generation webinars to follow-up with, engage, and acquire new customers.
Welcome Series Email Flow Diagram
Welcome (Ecommerce)
Offer a warm welcome to new list subscribers and introduce them to your products and brand.
Winback Series Email Flow Diagram
Winback (B2B)
Recoup lost revenue by reengaging customers who recently canceled their subscription.
Winback Email Flow Diagram for Ecommerce
Winback (Ecommerce)
Recoup lost revenue by reengaging customers who recently canceled their subscription.

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