Birthday / Milestones
Show your customers you care by celebrating them on their special days.
Prevent churn by identifying and reengaging lapsed or inactive customers.
Measure customer satisfaction and collect user feedback.
Post Purchase Series
Guide customers through product how-tos or other useful information after they make a purchase.
Reenage inactive customers with a discount or by showing them what they've missed.
Encourage customers of refillable SKUs (e.g. body care, coffee) to subscribe or remind them to refill.
Phase out customers who no longer engage with your brand to ensure a clean list.
Recoup lost revenue by reengaging customers who recently canceled their subscription.